Unlock Success in 2025: Must-Know Virtual Assistant Stats & Trends!

 


51 Virtual Assistant Stats & Trends for 2025: What Businesses Need to Know

By Globalreach Assist

In the ever-evolving business world, virtual assistants (VAs) are no longer just a convenience—they’re a necessity. As businesses adapt to remote and flexible work arrangements, VAs are taking center stage. Below are 51 key statistics and trends for 2025 that reveal the booming state of the VA industry.

Key Statistics

  • The market size of the virtual assistant industry is projected to reach $25.63 billion by 2025. (Statista)
  • Hiring a virtual assistant can decrease company costs by 78%. (Forbes)
  • Over 40 million virtual assistants are active across freelance platforms and agencies globally. (Upwork Report)
  • India remains a top outsourcing destination for virtual assistants due to strong communication skills and cost efficiency. (NASSCOM)
  • 66% of U.S. businesses outsource at least one department. (Small Business Trends)

Benefits of Hiring a Virtual Assistant

  • Hiring full-time virtual assistants could save U.S. employers $11,000 annually. (Business Insider)
  • 22 minutes of work time per day is saved on average by utilizing virtual assistants.
  • 59% of businesses cite cost savings as the top reason for outsourcing. (Deloitte Report)
  • 24% of small businesses outsource to improve operational efficiency. (Clutch)
  • Productivity increases by 13% when employees work remotely. (Harvard Business Review)
  • Executives spend an average of 16 hours per week on administrative tasks—time that can be saved by hiring a VA. (McKinsey & Co.)

Virtual Assistant Demographics

  • 87.6% of virtual assistants are women, with only 12.4% being men.
  • Women earn 93 cents for every dollar earned by men in the VA industry.
  • 79% of virtual assistants are over 40 years old.
  • Married virtual assistants make up 69.3% of the VA workforce. (Glassdoor)


VA Stats by Industry

  • The tech industry employs the largest number of VAs. (TechCrunch)
  • The industries outsourcing the most work include IT, finance/accounting, healthcare, and real estate.
  • Customer service is the most outsourced VA task.
  • Marketing and sales services are among the most in-demand for virtual assistants.
  • Entrepreneurship (28%), consulting (14%), and coaching (9%) are the most common industries hiring VAs.

Market Share & Cost

Salaries

  • The average hourly pay for a virtual assistant in the U.S. is $24.40, ranging from $11.54 to $33.89. (Payscale)
  • In 2024, the median pay for VAs was $67,581 per year.
  • San Francisco is the highest-paying city for remote assistants, with salaries averaging $85,194 annually.

VA Career & Education

  • 91% of  virtual assistants hold college degrees.
  • Data entry is the most common skill found on VA resumes, followed by customer service.
  • 59% of virtual assistants work full-time. (Zippia)

Trends & Future Outlook

  • The global virtual assistant market was valued at $4.12 billion in 2020, with a projected CAGR of 24.4% through 2028. (Grand View Research)
  • 8.4 million virtual assistants are projected globally by 2028.
  • Over 80% of companies are considering more flexible workforces.
  • The VA industry is expected to hit $30 billion by 2026.

Looking to leverage these trends? At Globalreach Assist, we specialize in connecting businesses with experienced virtual assistants from India who excel in communication and efficiency.

Sources:

  • Statista
  • Small Business Trends
  • Upwork
  • NASSCOM
  • Deloitte
  • Grand View Research
  • Harvard Business Review
  • McKinsey & Co.
  • Zippia


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